BookishFlow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our services. Please read this policy carefully.
2. Information We Collect
Personal Information You Provide
Full name and username
Email address
Phone number
Shipping address
Profile photo (optional)
Payment information (processed securely by Razorpay)
Seller details (bank account, business info if applicable)
Information Collected Automatically
Device information (browser type, operating system, IP address)
Usage data (pages visited, time spent, click patterns)
Cookies and similar tracking technologies
Location information (general area based on IP)
Referral source and browsing behavior
3. How We Use Your Information
Process orders and payments
Send order updates and notifications
Prevent fraud and ensure security
Improve platform experience
Personalize content and recommendations
Send promotional emails (with consent)
4. Information Sharing
We do not sell your personal information. We may share your information with:
Sellers — To facilitate order fulfillment and communication
Payment Processors (Razorpay) — To handle transactions securely
Shipping Partners — For delivery of orders
Legal Authorities — When required by applicable law
Service Providers — Analytics, hosting, and email services
5. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. Types of cookies we use:
Essential Cookies: Required for platform functionality
Analytics Cookies: Help us understand how you use our platform
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.
6. Data Security
We implement industry-standard security measures to protect your data, including:
256-bit SSL/TLS encryption for all data transmission
PCI-DSS compliant payment processing through Razorpay
Regular security audits and vulnerability assessments
Access controls and authentication for all systems
Encrypted storage of sensitive information
24/7 monitoring for security threats
7. Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete data
Right to Deletion
Request deletion of your account and associated data
Right to Portability
Export your data in a portable format
Right to Object
Opt-out of marketing communications
Right to Restrict
Restrict processing of your data in certain circumstances
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: